Ascender Help Page 

Click on any link needed 

Update E-mail 
Update Phone or Address Instructions
Returning Student Instructions
   New Student Instructions
                                                               Documents needed for New Students
​                                                                   Zoom Meeting with Instructions
​                                                                   Ascender Guide 

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HELPFUL INFO for Ascender Registration 

*If you need a Parent Portal ID, request form link is on Parent Page. You will receive the info by email within a business day. You child had to attend in the 2019-2020 school year to have an ID, otherwise you will need to register as a new student. 

**Reminder that the Parent Portal works best in the Chrome Browser. 

***You are only able to register students if you are the PRIMARY Contact (using the primary contact email from 1st set up). We have noticed that people have old email addresses or sometime list a spouse first and that is causing a problem. If you need to find out the email listed as primary, email llowe@albany.esc14.net and I will send you the email address or addresses listed on the account. 

****Your child will still be listed in the 2019-2020 Grade level, if they were in our system last year. When we accept the registration, they will be assigned the correct grade level. At this time you are just putting your child "in line" for our review. We will begin that process around August 1st. 

*****You may need to enable POP-UPS if you keep getting blocked or kicked out of the portal. We borrowed instructions from London ISD. Click here for those instructions.